How to format a letter

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Don't mix different fonts and colors in one email. The reader will get lost if the greeting is bright green, the questions are written in italics, and at the end the words "Buy now!!!" are bold. The person will spend a lot of time trying to figure out what the email is about, or will decide not to read it at all.


In the first example, the bold font alone will help to emphasize the main point. In the second example, it will be difficult for the recipient to understand the essence of the letter: almost all the text is highlighted in oman telegram users mobile phone number list different colors and bold font.
Write the company's contacts at the end. Perhaps the client would like to find out the details not by mail, but by phone or in a messenger.


In the first case, the client will not ask questions by mail if it is inconvenient for him. In the second case, he will be able to write or call
To avoid writing all the contacts every time, set up a signature in your email client: indicate your name, position, phone number, company social networks, and other contacts.

How to respond to a client's email
Respond to emails within a business day. There is no "Read" status in email, so it is important to show the client that you have seen the email. If you cannot answer a question right away, write that you have received the message and will return soon.