It has all the functions necessary to improve sales

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ritu801
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Joined: Sat Dec 21, 2024 4:06 am

It has all the functions necessary to improve sales

Post by ritu801 »

It is also possible to conduct surveys of customers accumulated in the crm. By conducting a survey, you can find out the level of satisfaction with your products and services, as well as the issues that your customers are experiencing. When conducting a survey, we recommend choosing a tool that allows you to easily create a survey on the web , such as google forms. Not only is it easy to tally the results after the survey has been completed, but it can also be centrally managed in the cloud, allowing anyone in the company to view and analyze the survey results.

When creating a survey, it is recommended to consider the following points
-clarify the purpose of the survey
-keep the questions simple
-don't ask too many questions
-don't ask too many questions
-anonymous responses

When creating a survey, allowing anonymous responses makes it easier for customers to respond honestly about your products and services. For this reason, it is a good idea to set the name and e-mail address as optional input.
Related articles>> what is customer satisfaction (cs)? Why you should improve it and six specific examples

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