The ideal relationship between sales and customers is russian contact number list not just one of "seller and buyer" but one of "partners who work together to solve problems from the same perspective". In order to build such a relationship, you need to put yourself in the customer's shoes, listen to them, make their problems your own, and show an attitude of sincerely working on them.
People feel at ease with people who listen to them sympathetically. This is true not only for business relationships between companies, but for all communication between people. People tend to like people who make them feel at ease and will consult with them honestly.
It may be difficult to solve everything on your own, but by continuing to communicate with them with a sincere attitude, you will eventually be able to build a relationship of trust with the other person.
It would be nice if the customer remembered to consult you first when they had a problem. Naturally, that relationship should directly link to sales results.
In addition, building a good relationship of trust will also improve sales efficiency in the long term, such as making it easier for people to listen to you when proposing new products. It will be easier for customers to use your products and services for a long time, which will also stabilize your sales and profits.
Key points for successful sales DX in times of change!