How do you react under pressure? Do you usually stay calm or panic?
Are you able to remain objective and understand all points of view when you are in a conflict with your coworker or a client? Or do you get defensive?
Can you spot your flaws before they end a conversation and undermine opportunities? Or do you only ever see your side of the story?
Do you often panic and lose control of your steering? Or austria email list 860976 contact leads can you hold the wheel, avoid a collision, and continue driving in difficult situations?
The answers to these questions bring the truth about whether you have a high level of emotional intelligence or not.
But why is emotional intelligence so important?
According to the NIH ( National Institute of Health ) study, having emotional intelligence is four times more important than IQ for professional success.
Especially in sales, having a high level of emotional intelligence is the most powerful skill in a well-rounded sales consultant's arsenal of tools.
What is emotional intelligence?
Emotional intelligence is the ability to understand and manage emotions effectively in oneself and with others.
Exercise empathy , communicate clearly, and solve problems with a big picture view and positive returns.
Emotional intelligence in sales is used through 4 fundamental pillars , involving a set of skills that are: self-awareness, self-management, social awareness and social management.
Let's analyze each one of them:
What I see + Personal competence = Self-awareness
Self-aware sales consultants are introspective. They put themselves under a microscope to understand their strengths and where they need to improve .