What is the difference between observing users and simply receiving positive feedback?

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How can the positive feedback filter affect the continuous improvement of a project?
The positive feedback filter can create a false sense of security and cause us to overlook critical issues. If we only focus on positive feedback , we may miss important opportunities to improve our product and better meet the needs of our users.

Continuous improvement requires an honest and complete view of how users interact with our product, and this can only be achieved through observation.

The main difference between observing users and receiving positive feedback is the depth and accuracy of the information we obtain. Positive feedback is subjective and can be influenced by the desire to be polite or avoid conflict.

Instead, observation gives us an objective and detailed view of how users actually list of ecuador cell phone numbers interact with our product. This allows us to identify hidden problems, better understand our users’ needs, and make meaningful improvements.

Conclusion: The importance of observing users
Observing users rather than simply listening to their positive feedback is crucial to the success of any project or venture. It allows us to gain a more complete and accurate view of how they interact with our product, identify hidden problems, and make meaningful improvements. Here are three key points to remember:

Positive feedback can be misleading and not reflect reality.
Observing users reveals real behaviors and usage patterns.
Observation helps identify hidden issues that can have a major impact on user experience.