The recipe for success is customer loyalty
Posted: Thu Jan 30, 2025 4:42 am
“In addition to classic paragliding, we also offer speed riding , a combination of paragliding and skiing. Our core business is and will remain training and further education,” says Aebi, and immediately explains what paragliding training actually involves. “So, in addition to the theory part, we first carry out short practice flights on our own practice slope. The flight height here is around 15 meters and the focus is initially on takeoff and landing.” The second part of the training then includes real high-altitude flights and special maneuvers in the air before the trainees complete a final flight test. As a flight instructor, Aebi is not in the air himself: “I stay down below and am connected to the pilots by radio. You can imagine it almost like a remote-controlled airplane - I give the direction and my students implement it up above.”
In addition to his passion for bahrain telegram screening paragliding as such, the founder sees the special appeal of his profession in the customers themselves. "That's what makes it so varied: from students to lawyers to pensioners, there's everyone - so it never gets boring."
When asked why the flight base has become so successful, the Swiss man answered: "In our business, a lot of it is done through recommendations - and they seem to be made often with us. That's nice, of course. We also have a lot of regular customers who take part in further training courses or excursions. So customer loyalty works for us too."
In Switzerland, real networks are forming among paraglider pilots. Aebi and his three-person team have recognized this trend and have therefore founded a club for paraglider pilots. On their own platform, Air Base Flyers, former and current students of the air base come together, exchange ideas and organize joint trips to different paragliding spots in the region. "This is where the old hands and the newly trained meet, it complements each other really well," says Aebi, who is happy with the development of the project. This is where the good relationships with the landowners in the area come into play. These are now increasingly banning pilots from taking off or landing on their land. However, since Aebi has been able to build up a very good network in the region, it is well ahead of other flight schools and can therefore offer members of the Air Base Flyer Club further advantages - a unique selling point in the region.
In addition to his passion for bahrain telegram screening paragliding as such, the founder sees the special appeal of his profession in the customers themselves. "That's what makes it so varied: from students to lawyers to pensioners, there's everyone - so it never gets boring."
When asked why the flight base has become so successful, the Swiss man answered: "In our business, a lot of it is done through recommendations - and they seem to be made often with us. That's nice, of course. We also have a lot of regular customers who take part in further training courses or excursions. So customer loyalty works for us too."
In Switzerland, real networks are forming among paraglider pilots. Aebi and his three-person team have recognized this trend and have therefore founded a club for paraglider pilots. On their own platform, Air Base Flyers, former and current students of the air base come together, exchange ideas and organize joint trips to different paragliding spots in the region. "This is where the old hands and the newly trained meet, it complements each other really well," says Aebi, who is happy with the development of the project. This is where the good relationships with the landowners in the area come into play. These are now increasingly banning pilots from taking off or landing on their land. However, since Aebi has been able to build up a very good network in the region, it is well ahead of other flight schools and can therefore offer members of the Air Base Flyer Club further advantages - a unique selling point in the region.