Page 1 of 1

Bank users encountered problems

Posted: Wed Feb 05, 2025 10:46 am
by rakhirhif8963
On March 5, 2024, T-Bank users reported problems accessing the mobile application and the Tinkoff Investments service. According to the Sboy.rf service, about 1,400 complaints about the bank's services were recorded. By 16:32 Moscow time, the number of reports of failures exceeded 1,900. Users noted the inability to log into the application and carry out investment transactions.

On July 19, 2024, T- making transfers via the mobile app. When trying to make a transfer, the app reported: "Payments and transfers may not work. We are already fixing it."

This failure occurred against the backdrop of global problems in the operation of IT systems related to malfunctions in the Microsoft Azure and CrowdStrike Falcon Sensor services. However, T-Bank assured that their services were functioning normally, despite the global failures. Nevertheless, some clients continued to experience difficulties with transfers. At the same time, the Russian Ministry of Digital Development, against the backdrop of massive problems abroad, noted the importance of import substitution and emphasized the absence of problems for domestic companies that are weakly dependent on the CrowdStrike cybersecurity service.

T-Bank representatives said the problem affected a “small number” of customers and that specialists were working to fix it. However, the scale of the outage and the number of complaints indicated a more serious problem than initially thought.

Global social media outage
On March 5, 2024, a bug in the BGP routing system bangladesh mobile database not only social networks Facebook and Instagram ( owned by Meta , a company recognized as extremist and banned in Russia ) and WhatsApp to become unavailable for several hours, but also internal tools. Millions of users around the world were unable to communicate with friends and family, and businesses that depended on these platforms suffered losses.

For many companies that use social media for advertising and customer communications, the outage was a major blow. Direct financial losses amounted to hundreds of millions of dollars, and the reputational consequences were felt for a long time. Users began to question the reliability of these services, and some businesses began to look for alternative platforms for interacting with their audience.