Improving "sales ability" is important to increase the success rate of your company's products and services. So what exactly does sales ability refer to? In this article, we will explain in detail the overview of sales ability, 5 characteristics of people with sales ability, and how to improve your sales ability. This is a must-read for those who want to improve their sales ability and achieve better results.
Table of Contents
What is sales ability?
5 characteristics of people with sales ability
How to improve your sales ability
Conclusion
What is sales ability?
The appearance of proposing services to customers
Sales ability refers to the skills to build, maintain, and russia whatsapp number develop relationships with customers, continue to sell your company's products and services, and contribute to the profits and growth of the company. However, sales ability is not simply defined as "the ability to sell". There are 5 common characteristics among sales-skilled personnel. We will explain each in detail in the next section.
Business person with sales skills
1. Listening skills
Listening skills are the skill of clarifying the problems and needs of customers by asking appropriate questions and accurately grasping the situation the customer is in. Salespeople who sell are often said to be "good listeners" and "good at drawing out the other person's stories," which can be said to indicate that they are good at listening. In order to conduct proper listening, it is not enough to just repeat questions. It is necessary to conduct a prior investigation and analysis of the other party's company and industry, to determine in advance what problems they are likely to have, what and how your company's services and products can solve them, and to make hypotheses about the flow of the conversation, etc., before entering into a business negotiation.
On the other hand, sales are formed by communication with the other party at each time, and are, so to speak, "living things," so it is dangerous to forcibly lead the other party to follow a hypothesis prepared in advance. A hypothesis is just a hypothesis, and no matter how carefully you investigate, there is a possibility that it may be wrong. Even if the hypothesis is wrong, it is important to use it as a guideline for listening and to proceed with the business negotiation flexibly according to the flow of the conversation. A salesperson who can respond in this way can be said to have good listening skills.