Project details
Posted: Tue Jul 01, 2025 6:59 am
The Keycall voice bot faced the task of generating leads from cold base calls.
Rem.House automated the call for the first time, managers used to call in the cold room. Cold calling took a lot of their time and gave poor results — they tried delegating the task to a bot.
Replacing the manager with a bot for cold calls
The sales department collects the numbers of those interested in home improvement from open sources. At the time of application, there were ≈ 1,900 contacts in the database, of which only half of the subscribers south korea phone number data picked up the phone. Due to the small sample, we did not fully test the script options and approved one option with the customer, in which we used 2 offers.
The first offer was used as the basis of the presentation:
"The fact is that we give a quality guarantee and perform the work on time. In addition, the purchase of materials is up to 50% cheaper with us. By ordering the services of our masters, you save on repairs. Can I pass your contact to a specialist for a free preliminary calculation of the work?"
And the second one was left in case of refusal:
"We also have a design project or express redevelopment service from UAH 1,000. Experienced designers will advise you on how best to organize the space and choose several options for you. Tell me, would you be interested in such a service?"
Search for pains and problems of the target audience of the repair business
Close cooperation with the customer helped to integrate the bot into the business process of cold calling and better understand the audience. We found out what people who plan repairs expect, what problems they face when looking for a contractor, and what separates them from buying. The voice bot called all contacts in 2 days and transferred 66 warm customers who were interested in the offer to the sales department.
Rem.House automated the call for the first time, managers used to call in the cold room. Cold calling took a lot of their time and gave poor results — they tried delegating the task to a bot.
Replacing the manager with a bot for cold calls
The sales department collects the numbers of those interested in home improvement from open sources. At the time of application, there were ≈ 1,900 contacts in the database, of which only half of the subscribers south korea phone number data picked up the phone. Due to the small sample, we did not fully test the script options and approved one option with the customer, in which we used 2 offers.
The first offer was used as the basis of the presentation:
"The fact is that we give a quality guarantee and perform the work on time. In addition, the purchase of materials is up to 50% cheaper with us. By ordering the services of our masters, you save on repairs. Can I pass your contact to a specialist for a free preliminary calculation of the work?"
And the second one was left in case of refusal:
"We also have a design project or express redevelopment service from UAH 1,000. Experienced designers will advise you on how best to organize the space and choose several options for you. Tell me, would you be interested in such a service?"
Search for pains and problems of the target audience of the repair business
Close cooperation with the customer helped to integrate the bot into the business process of cold calling and better understand the audience. We found out what people who plan repairs expect, what problems they face when looking for a contractor, and what separates them from buying. The voice bot called all contacts in 2 days and transferred 66 warm customers who were interested in the offer to the sales department.