Communications
It’s vital to maintain good communications with your community and that is made easier when you have a secure contact database to store up-to-date information and preferences.
Think about the ways that you want to communicate with people, with email and SMS messages forming the minimum channels. When you want to provide updates or promote events and programmes you are running, you want to send an email or SMS message to groups of your choice.
Also look for the ability to use pre-built templates south africa rcs data or create your own, with the option to change colours, font and add branding logos or images. Consider the ability to add attachments and videos as certain platforms are limited in this capacity. You want as much flexibility as possible when it comes to creating your messages, as this is key to getting people’s attention and getting them the information that they need.
Finally, you want to view engagement reports to check who has received and seen your messages. And if you can then create groups of highly engaged or non engaged, even better! you can then send to reward those who are you most engaged, or what else you need to do to turn around those who aren’t.
Website integration
It doesn’t matter what website you use, you need to integrate your new software with it, so people can easily find and book onto sessions and events that you have created. Make sure that it’s easy to make payments and manage their details and preferences in their own account. This can save a lot of administration time and chasing payments.