Consent-Based Opt-in: Every number on your list must have explicitly agreed to receive messages from your business on WhatsApp. This is non-negotiable for legal compliance and effective marketing.
Segmentation: Your list should be segmented based on various criteria (e.g., interests, purchase history, lead stage, location within Bangladesh like Dhaka or Chattogram, demographics) to enable personalized automation.
II. Core Components for Sales Automation on WhatsApp
To truly automate sales, you'll need the WhatsApp Business API (accessed via a Business Solution Provider - BSP) and usually a CRM (Customer Relationship Management) system.
Scalable Messaging: Send whatsapp number list messages to large, segmented lists.
Interactive Messages: Use buttons, lists, and rich media for engagement.
Pre-approved Message Templates: Required for any business-initiated messages (e.g., promotions, abandoned cart reminders) outside the 24-hour customer service window.
Webhooks: Allow your systems to receive real-time updates on user interactions (messages sent, read, button clicks), enabling automated responses.
Chatbot Platform: Integrates with the API to build automated conversation flows.
CRM System: Essential for:
Storing Customer Data: Names, contact details, purchase history, preferences, and crucially, their WhatsApp opt-in status and consent details.
Segmentation: Dynamic segmentation of your WhatsApp list based on various data points.
Lead Management: Tracking leads through your sales pipeline.
Integration: Connecting WhatsApp interactions with other sales and marketing activities.