This plan was created for small to medium businesses with a few agents who receive a moderate number of messages per month. This plan offers a chat management module, Facebook Messenger, Telegram, and a mobile app for $15 per month per agent.
Additionally, if you want to add WhatsApp and Instagram services to your account, it costs $22 for Instagram and $55 for WhatsApp per month, but it should be noted that this is a one-time cost, not a cost per agent.
It also offers an advanced chatbot creation module for $66 per month viber database and $22 for adding an additional account on each existing communication channel.
Multi-agent plus chat
This plan includes everything the regular Multi-Agent plan offers, but adds the bonus of dedicated support, advanced statistics, API and integrations, and verified WhatsApp request.
Please note that for this plan you also need to pay extra for WhatsApp, Instagram, Chatbot module and additional accounts (only if you want to add them).
Kommo
The plans offered by Kommo are as follows:
Basic
Within this plan, Kommo offers us 3 main functions of this account model, you must take into account that the price of 15 USD is per user per account.
– Unified mailbox
– Customizable sales pipelines
– Advanced customer profiles
You must take into account that each plan has a limit of monthly leads and contacts, in the case of Kommo it has a limit of 2500 active leads with which your team can interact, it does not have chatbot functionality, mass messaging or any other special function because it is the most basic plan.
Advance
This plan is a little different, it adds everything the Basic plan has and adds the following features for a value of $25 per month per account per user.
– All basic
– Salesbot without code (basic chatbot)
– Pipeline automation
As you can see, this plan is more expensive and adds extra value by including a basic chatbot for sales. However, Callbell’s chatbot builder is much more intuitive and you can use it to send all kinds of media files, including responding with videos.
Business
This last plan is the most expensive of all and is intended for large businesses. It costs $45 per month and has the following features.
– All in advance
– Increase in customer database
– Advanced customer profiles
It should be noted that all the special features would have been moved to this plan. This plan is the business equivalent of Callbell, with the difference that in Callbell you can add the features and options that your business needs.
Conclusion
As you can see, both tools are good, they both serve to improve communication with your company; however, Callbell is much more intuitive and cost-effective, it is more user-friendly and has well-thought-out features for sales and support teams, it also has an exceptional chatbot with AI from ChatGPT and an equally excellent customer service.
We recommend you to try Callbell 7 days for free in order to see all the potential that this tool can offer to your business