The execution of the digital assistant has been excellent from the start, from the design to the architecture.
Liberty Mutual is really innovative in using a chatbot and setting up an independent software company.
This is a long-lasting solution that encourages other departments to also integrate their systems with the digital assistant.
The HR processes in particular have been handled very well, allowing employees and managers to easily view important information and perform actions.
In the planning, the assistant will be further expanded with a full dashboard and speech recognition. This will offer even more value to the organization in the long term.
View Liberty Mutual's intranet case study here.
Intranet as a change agent at Vodafone Ukraine
Besides this deserving platinum winner, there are more interesting examples. I can't discuss them all, but there is one more I would like to share with you.
Vodafone Ukraine consistently uses the intranet to support organizational change, involve employees and improve business processes. The development team supports numerous small use cases with out-of-the-box custom functionalities.
PROSTOR offers blogs, video, an extensive project portal, online Q&A sessions with senior management, a community where colleagues are recognized for their expertise, a 'game' that is very popular among employees and a very accessible entrance to the various service departments within the organization. All strategic campaigns run via the intranet, precisely because PROSTOR is used so much by all employees.
StepTwo - DW Award 2018 Vodafone
Gold winner Vodafone Ukraine. The PROSTOR belgium telegram data intranet has become a real work tool for all employees over the years. The organization uses the intranet strategically for campaigns, change and operational excellence.*
By offering intensive support to employees, this intranet is embraced and used by everyone. This success leads to significant cost savings and an improvement in employee involvement. The jury could highly appreciate this intranet:
This is a great example of how a social intranet can drive engagement and change, with continued investment and a visible presence from senior management.
The involvement of the employees in this intranet is evident from the blogs and videos as well as the many reactions to them. People actively participate in this platform.
We are very excited about the approach of automating 'email-based' processes on this intranet, using the out-of-the-box functionality.
The environment in which experts have a visible role and the gaming initiatives show the rich imagination and 'flair' of the development team. A compliment also for the execution.
The intranet 'use cases' offer real added value for the organization and are truly linked to the corporate strategy.
Support for the decentralized editors and administrators is being taken seriously, including their own blog and a library of code snippets .
View the Vodafone Ukraine intranet case here.