This helps improve the user experience when

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the same team member isn’t assisting the customer when they log in again. It’s also especially useful when the visitor contacts support to resolve the same issue. The chat history helps the support agent handling the issue understand the customer’s needs without having to repeat their questions. With LiveChat, you can also share files directly with your audience, which many advanced live chat tools don’t have. By sending media files like screenshots, users can better explain their issues, which can help your team resolve them more easily and quickly.


LiveChat also offers amazing analytics and reporting. Here you can s argentina whatsapp number data ee how many customers are in the queue, chat satisfaction, milestones, resolved tickets, and more. You can use this information to identify your customers’ pain points and improve your products and customer service. Pricing: The basic package starts at $20 per month. Check out our full LiveChat review here. Get started with LiveChat here. 2. Brief brief sendinblue homepage Formally SendinBlue, Brevo is one of the best live chat software due to its many features and user-friendly interface.




Brevo is primarily an email marketing tool, but it offers incredible live chat integration. It does this through highly customizable live chat widget options. It also lets you choose colors, chat button designs, and even customize the welcome message to align with your tone. This allows you to seamlessly match your website’s branding. Plus, your visitors can use the messaging apps they’re most familiar with to communicate with you more easily. The best part is that adding live chat to your WordPress site with Brevo is simple and requires no technical knowledge or coding.