There are various recommendations from "hard sales experts" such as: "Don't ask if the customer has time and is interested in a meeting. Instead, ask if Tuesday in two weeks is convenient for them." And it's true that insecure people in particular start to look intuitively through their calendar. You're basically speculating on the embarrassment that the person you're calling doesn't want to show; that they've looked for an appointment but don't actually want one. But is that how you want to start your relationship with a customer? With the feeling that you've taken them by surprise? I can say from my own experience that calls like this have made me more angry than positive. Certainly not the best prerequisite for a successful deal, let alone a long-term business relationship.
The situation is of course bosnia and herzegovina telegram screening somewhat different if it becomes clear during the conversation that both sides are interested in a personal meeting. Then it is less about taking the person by surprise than about showing commitment and getting down to business.
In this interview, experienced telephone salesperson Angelika Eder gives helpful telephone sales tips : " How do you successfully acquire the person by telephone ?".
Maybe you recognize yourself in some of the examples above and they will help you to improve your communication on the phone. In addition to reading and constantly trying things out, coaching was a great way for me to reflect on myself and helped me several times to become more confident and therefore more successful in telephone acquisition.
This article is part of our series on the basics of sales . Perhaps you are also interested in the other articles in the series? The article Sales Basics provides the ideal basis for all the other parts .