This reinvention of a business in this growing digital age is what we call digital transformation and goes beyond traditional roles such as:
It is a transition that begins and ends with everything surrounding customers.
You need to rethink how you do business, as well as how you engage your customers. By doing everything digitally, from planning and construction, you'll set yourself up to be flexible, agile, and ready to thrive in the future.
You can also expect a much higher ROI in the coming years once you albania phone number list successfully execute your digital transformation strategy.
54% of financial services firms have begun developing a digital transformation strategy, while 68% are already actively managing an advanced strategy.
With consumers becoming more digitally savvy, financial companies must be ready to step up and meet the demands of this new type of customer.
On average, 70% of companies that attempt digital transformation fail. It’s not easy, nor is it something that happens overnight. Beginning to merge your physical and digital components in an effort to address new consumer needs takes time and effort.
However, it can be done, and these financial companies are proof of that.
DBS Bank
Based in Singapore, DBS Bank was the first to launch a digital-only bank. At the start of its journey it knew it needed to focus on three essential elements:
Real cases of financial companies that are going digital
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