Dissecting Business Process Management (BPM)
A business process is defined as a set of repeated operations aimed at achieving a specific goal. Onboarding new employees and approving invoices are two examples. Each step in these processes clearly defines the tasks and responsibilities of the participants.
To run the day-to-day activities of an organization, dozens, if not night clubs and bars email list hundreds, of processes may be used. This is especially true as a business grows and undergoes changes that require updating its procedures.
Similarly, business process management, or BPM, improves and aligns business processes with organizational goals.
Typical characteristics of an effective BPM implementation include:
Organize around results rather than activities to stay focused on the right things.
Fix and improve business workflows before automating them to avoid speeding up the process.
Developing protocols and allocating tasks for human counterparts
Reduce errors and risks by standardizing processes across the organization to make them easier to understand and control.
Establish a continuous improvement mechanism. Why? So that the benefits can be disseminated and extended over time.
Furthermore, existing processes need to be improved rather than completely rebuilt or "perfected", as this can take so long that any benefits gained are lost or negated.
Business process management training should not be limited to a single session. As part of this training, processes should be evaluated regularly and steps taken to improve their overall flow. All of this contributes to the continuous cycle of evaluation and improvement of the business.