We have been seeing digitalization in business for several years, particularly through the promotion of different means of communication. Companies must now think again about their strategy, in order to be as modern as possible, by using the different digital tools available .
Professional SMS is one of them. This channel remains unknown to many companies and is the subject of several preconceived ideas .
They often come from a lack of information on the subject, so we have a duty to show you contact number list with name how these are false, whether in the minds of companies or in those of their customers.
Read on for a demystification of professional SMS which, as you will see, still has a bright future ahead of it.
Businesses' preconceived ideas about SMS
Many businesses are reluctant to send SMS messages for several reasons:
"It's only for big companies"
For many people, the use of this type of communication is only reserved for large groups and is not usable by other companies.
Professional SMS is a flexible service that adapts to everyone . Whether it is a VSE/SME, associations, town halls, small businesses and many others, each company can benefit from its many advantages!
Here are some examples that we can find among our customers:
osteopathy or dermatology practices that use SMS appointment reminders to effectively combat forgetfulness and prevent absenteeism;
several stores that ask their customers to leave a review via SMS after purchasing products or services from them;
There are also many small shops, merchants and service providers who have found a way to adapt SMS to their needs. This is the case, for example, of a beauty salon that broadcasts its promotions on manicures by SMS.
These examples show us that SMS can affect completely different activities . Everyone can use it in a variety of ways depending on their objectives.
"SMS is useless if you already use email"
One point to emphasize: SMS and e-mail are not necessarily competitors but can be good complements!
Indeed, you can definitely use these two services together to improve your communication strategy. You will then tend to use emails to send longer content. SMS , on the other hand, will allow you to send a quick and impactful message composed of important information.
At SMSFactor, we even make the connection between the two ! With mail to SMS , you can send your SMS directly from your mailbox using any messaging service. You also have the possibility to collect your customers' responses in this same messaging service.
“Making SMS campaigns is complicated”
With all the features it has such as sender customization , the possibility of international sending or acknowledgments of receipt , professional SMS is a fast and easy-to-use means of communication . Everything is done so that your shipments are made in just a few clicks!
At SMSFactor, we offer you several support points depending on your situation: a customer service that listens to you , a technical support service that can be reached in case of emergency , a knowledge base , several user tutorials , different tools at your disposal (SMS platform, API, plugins, etc.) , blog articles to advise you or SMS examples to guide you. You don't lack anything to send your messages and communicate effectively !
“Sending SMS is expensive”
This is one of the most common misconceptions we hear from businesses.
And yet, it is one of the most accessible communication channels and it has excellent efficiency/price !
An SMS is read on average in 4 minutes and almost never ends up in spam. Is that not enough for you? 97% of SMS are read by their recipients! When your SMS campaigns are sent, you also have the possibility to see their impact via the statistics available directly on our SMS platform .
SMS can bring you great benefits and offers you many features with competitive and decreasing rates . For example, for €65 you can send no less than 1,000 SMS !
Faced with preconceived ideas about professional SMS, let's re-establish the truth!
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